Once your order is confirmed, a sales receipt will be sent to your registered email address automatically. You can also access it anytime by logging into your account, navigating to "My Orders", and selecting the specific order. The receipt can be downloaded or printed for your records.

If you didn’t receive the receipt or need help, our support team is always here to assist you.

You can return an item within 7 days of delivery for a replacement or exchange, as per our return policy. If you're returning an item from an online order, you’re eligible for a 100% refund within 3 days of delivery.

Please note:

• Delivery charges must be paid by the customer.

• Items must be in working condition — returns won’t be accepted for products with electrical, water, physical damage, or screen/display issues.

• Change of mind is not accepted as a return reason.

To start a return, please contact our support team with your order details. Triple K Enterprises reserves the right to approve or reject return claims on a case-to-case basis.

Yes, we do restock popular items from time to time. If a product is marked as “out of stock,” you can check back later or contact our support team for an estimated restock date. We recommend subscribing to notifications or newsletters to stay updated on restocks and new arrivals.

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